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Extended access every day of the year!

Frequently Asked Questions

Do you require a deposit?

At Keating Self Storage, we do not require a damage deposit on your rental.


How much notice must I provide to move out?

We require 2 weeks’ notice of termination. Termination dates are on the 15th and the last day of any month.


What methods of payment do you accept?

We offer a variety of choices for payment. Feel free to settle your account with Interac, MasterCard, Visa, check, or cash.


Can I reserve a storage unit?

Unfortunately at this time we are unable to hold units for longer than 24 hours. However, you can request to join our waiting list for a specific size!


Are my valuables safe on your property?

We do everything in our power to keep our property safe so that you can confidently leave your belongings at our facility. Our security features include perimeter security, photoelectric detector beams, an onsite resident caretaker, and an 8’-tall fence with razor wire. Our security systems are monitored by Price’s Security and Price’s Alarms. Plus, we don’t keep a copy of your lock key in our office; you’re the only with access to your lock!


Where are you located?

We are located at 6822 Veyaness Road in Saanichton, BC, Canada V8M 2A8. Our central location on the Saanich Peninsula makes it easy for residents of Victoria, Saanich, Sidney, Cordova Bay, and more to access our facility in just a short drive. We provide quick access to the Victoria International Airport, the University of Victoria, and Swartz Bay Ferry Terminal. Just look for our yellow and purple sign!


How do I access my unit? Are there stairs?

To make your moving day (and every day after that) a whole lot simpler, there aren’t any stairs at our facility. Instead, our units are on the ground floor and are drive-up accessible and our driveways are wide and easy to navigate.  We can accommodate vehicles up to 14 feet in length.


Do you know where I can park my car, boat, or RV?

Yep, right here on our property! We provide a variety of parking spaces that are perfect for vehicles taking up space at your home.


What is climate control and do I need it?

Climate control is the feature that provides a stable temperature and humidity level for your belongings. Some items are more likely to be damaged during the cold winter months, which is why our heated units may be ideal if you plan to store photographs, documents, furniture, or antiques.


When can I access my storage unit?

Our access hours are easy to remember: 7 a.m. to 9 p.m., every day of the week and every week of the year! Rather than rush over during your lunch hour, you can come by before or after work and even on the weekends.

How much do your rentals cost?

With nearly 600 self storage spaces, our facility has a wide range of options available to suit your needs. Visit our facility page or information on our unit sizes and prices, or feel free to give our team a call for personalized assistance.


When is your office open?

Our office is open from 9:30 a.m. to 5 p.m. Monday through Friday and from 9:30 a.m. to 4:30 p.m. on Saturday. Don’t hesitate to call or make an appointment with our team if you have any further questions about our products!

Still need to contact us?

Email us with any questions or inquires. We would be happy to answer your questions.

Watch our video and find out why Keating Self Storage is the right fit for you.